Empower Customers through Meaningful Experience
Our highly-skilled CX resources will ensure the best experience for your customers using your channel of choice, coupled with the right technology.
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Case Study
Leading Telco aims for Simpler and More Efficient Customer Service
One of the country’s biggest telco has had a customer-centric culture for a decade, with consumers serving as the focal point of everything the firm does.
The Results
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ABSI improved the client’s customer experience through training community managers on simpler and more efficient customer service practices. With ABSI’s support, the client was hailed as one of the trusted brands among Filipinos.
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